Is Saferide free and who can use it?
YES! Saferide provides free transportation for Salisbury University students, from Salisbury University students! Our employees reserve the right to refuse anyone unwilling or unable to display a Gull Card.
When can I get a ride?
Saferide operates Thursdays, Fridays, and Saturdays, 10pm-2:30am during the Fall and Spring semesters. We stop taking calls at 2:30, but we do continue working until all previous calls are serviced. Keep up with our socials for important updates on when we operate.
Where can I get a ride to and from?
Saferide can pick up and drop off on campus and at most places within a 3 mile radius of campus, when given an accurate residential address. We do not pick up on campus, and we do not drop off at commercial locations such as stores, restaurants, or the hospital.
How do I get a ride?
Call us at 410-677-5000! One of our dispatchers will answer during our hours of operations and ask you a few questions. Once they verify if we can service your call, a van will be sent to you as soon as possible.
Does Saferide work with the police?
Saferide does not report people or parties to the police, and we do not record the names of students that use our service. The police can call us on behalf of students if needed; we are a resource that they use to help keep you all safe.
Will Saferide report things I say?
Saferide is a completely confidential service; we are not mandated reporters and do not share any identifying information about those who choose to use our service.
Can I take a Saferide if I didn’t call?
While we do prefer you call, you are allowed to get in a van if they are stopped at your location, even if it was someone else that called. If this is the case, please try to tell the driver and rider that you didn’t call, just so they know to wait another minute or so for whomever did.
What happens if I lost something in a Saferide van?
Vans are checked for lost items at the end of every night; if an item is found, it is taken to the GSU Info desk, typically the next day they’re open. If your item is not at the GSU Info desk, it was likely not in our vans.
Why hasn’t Saferide picked me up yet?
Saferide can get very busy on any given night, so it may take longer for a van to get to you. Please be patient with us; we do our best to service calls quickly, but our top priority is the safety of ourselves and those around us. We are unable to provide time estimates on the phone; dispatchers are not in the vans so they don’t really know how long it will be.
Why did the Saferide drive past me?
There are a few possible reasons: the van you saw may not have been the one assigned to your call, it could have been full and needed to come back, or if you moved from the original pick-up location told to us, they likely did not know it was you they needed to get. If a dispatcher tells you a specific location to be waiting, please be there if not on the lookout. You can wave down a van if you see one; we will pick you up if we can, but the best way to get a ride is to call.
Why was I denied a ride?
There are several reasons as to why a call can be denied, some of which we unfortunately are not able to share for confidentiality reasons. Reasons we can share include, locations being outside of our radius, a pick up on campus, a drop off to a commercial location, and/or an invalid address.
NOTE : We cannot provide transportation to students who are unconscious and/or unable to walk unassisted. This is for the safety of ourselves as well as any other passengers.
Can I file a complaint about a Saferide employee?
Of course! Simply email saferide@gulls.salisbury.edu with the subject line "Complaint". An executive board member will read your complaint and respond.